Documents can be collected from client site or client point of sale from the remotest of locations across length and breadth of India through a highly experienced team of document collection professionals. Our complete document data collection services include service customization to client’s specific needs which helps your business deliver better performance. High-volume document data collection can be availed 24 x 7.
The collected documents go through a rigorous audit process and are verified as
per the respective client's norms by the company's specially trained verification
executives. The entire verification process involves reviewing, inspecting, and
testing to establish that the document meets the regulatory standards or respective
norms as specified by the client. Audit and verification processes emphasize on
giving the clients complete information, genuineness and reliability of documents.
Today's growing population supplemented by huge migrations has led to identity related issues. SoftAge plays an active role in resolving such issues by providing address verification services through Address verification agents by visiting even the remotest locations in the country.
SoftAge offers a comprehensive document scanning service which encompasses all major
formats such as TIFF, PDF, PDF searchable and OCR to Word format. The initial stage
comprises of preparing files for scanning and unitization by removal of unwanted
materials such as staples, pins etc to ensure that every image/document is processed
correctly and accurately. Scanning of documents is carried out on one of the high
speed scanners using the latest technology which ensures best possible image capturing
facilities. Image enhancements such as cropping, deskew and despeckle is done to
further ensure the best possible scan result.
Files are converted into the required file format and processed to achieve the highest quality, accuracy and validation. Scanned images are then systematically tagged so they can be easily searched and retrieved in a timely manner. After this all scanned images are transferred to suitable storage medium such as DVD, hard disk, or uploading to FTP servers for immediate access. Quality check & review for each functional area is conducted to ensure that all project requirements are met and that no variation is introduced to the process.
The activity involves data conversion into electronic format. It is characterized
by accuracy, cost effectiveness and timely record creation in terms of volume and
project size. The company offers the flexibility of processing the documents for
manual or online data entry from any format – hand written originals, typed copy,
online sources or scanned images. Data coding of collated information by experienced
data entry operators is conducted in a customized database followed by thorough
quality checks to ensure first stage data entry is 99% accurate. The data is provided
to the clients in specific formats.
The following forms may require manual data entry at some point, often in large numbers:
- Feedback forms
- Customer application forms
- Job application forms
- Personnel forms
- Company details
- Warranty cards
- Student enrolment forms
- Online data capture services
- Data entry from images
- Data entry from product catalogs to web based systems
- Data entry from hard/soft copy to any database format
SoftAge has ideally designed its Document Warehouse secure storage system to store highly confidential documents requiring long term preservation. When a file box comes to our facility it is entered into our state of the art tracking system containing a bar coded box number. Archive containers are tracked by means of bar codes. Documents are indexed to File or Box level and can be tracked, retrieved by means of a secure web based system. Our document storage services enable you to store your company's critical records offsite with peace of mind. Our state of the art complex ensures you the highest level of protection to ensure the records are there when you need them. Access to our records management system which is well connected with internet is possible 24/7 via the web. The system can be customized to meet any company's needs. Our storage facility is monitored by security CCTV video recording, 24/7/365 security guards, burglar and fire alarm systems, and various fire suppression systems and water sprinklers to ensure documents and records are stored safely. The entire complex is temperature controlled. If a box or file is needed simply call, fax, or e-mail us and our staff will be able to get what you need. We can deliver electronically within minutes, or place the actual file in your hand within hours to ensure you get the document when you need the most.
The data storage devices are used for backup and archiving of data. We offer a number of different data storage solutions to store the electronic versions of our clients paper files and database, our solutions will vary depending on the volume of paperwork and the security required. Below are some of our most popular options:
- Magnetic media (hard drives)
- Magneto –Optical storage
- Compact discs, CD–ROM
- WORM (Write Once , Read Many)
- USB data stick
- Passport hard drive
Search & Retrieval
SoftAge complete document management solution (DMS) process helps to quickly search through thousands of documents in order to pinpoint the information they need. Indexing of every word in document and keywords allows users to quickly sort large volumes of data to find the right document in the shortest time possible. The computer–aided retrieval system ensures quick access to stored documents. With multiple methods of indexing, retrieval of relevant documents becomes fast, easy and efficient ensuring optimum time and cost efficiency. The entire DMS process has strong software support to back up our services.
We provide customized software for the managing the whole life cycle of document. Various MIS are also provided as per requirement for reporting, analyzing and surveying purposes. Some of the major services delivered are:
- Server monitoring
- On-site technical consultancy
- Network/server support
- Software/Hardware procurement
- Data backup and recovery
- Permanent on-site personnel or teams
Trained human resource is provided at any level of the document management process. We provide manpower if required by client throughout the document management process for data entry, scanning, auditing / complete life cycle. We help our clients save costs with our managed service programs.