Business Process Management

Methodizing complex organisational process for over 40% increased efficiency.

  • Reduce operational cost by 20%.
  • Improve TAT by 40%.

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We focus on optimisations while you focus on what’s next!

A growing business should have the ability to profit from new opportunities and latest trends. Business process outsourcing not only lets a company to make better decisions and improve its competitiveness. SoftAge holds an expertise in industry-specific business process services that helps a business to boost smooth process, leaner operations, improved productivity resulting in transformational customer delights. Business outsourcing/BPO services frees up resources for strategic reduction in operational costs.

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Business Outcomes

Cost optimizations
Assured Cost Reduction

Outsource business processes to reduce cost by over 40%.

Expeditious Timelines
Expeditious Timelines

Streamline the business process with enhanced efficiency by over 30%.

Elated Customer
Elated Customer

Result driven approach helps in creating refreshed customer experience.

Featured Services

Invoice Processing
Invoice Processing

Errors in an invoice can have an adverse impact on the reputation of your business. A company must ensure that the vital function of invoice processing is handled professionally, this is why they outsource invoice processing services. SoftAge validates information in the invoice to make it error free and ensures timely processing and reduced costs.

PRO
Recruitment Process Outsourcing (RPO)

Recruitment process outsourcing is a business process to transfer/ outsource the recruitment function (in whole or part) to an external professional so that the company drives quality, efficiency, cost and scalability benefits. Outsourcing recruitment saves time by 40% which leads to about 50% of cost savings.

Claim Processing
Claim Processing

Claims are an integral part of any business. Not being able to process claims in a timely manner can lead to direct impact in business and channel satisfaction. SoftAge works as BPM partner to provide claim processing services that manages end-to-end process automation of distributor's claims reducing the time gap.

Customer Acquisition Process
Customer Acquisition Process

Getting new customers on board costs about 5 times more than retaining existing customers. At SoftAge you can build a data-driven process that enhances customer experience and allows you to take informed decisions of your business.

Data Processing
Data Processing

Data processing professionals ensure increased productivity and reduced operational costs of a business. Make data processing accurate and cost effective within a short turnaround time. SoftAge expertises in handling data processing for large quantities across India without compromising on quality. The services includes form processing, loan processing and others.

Data Entry Services
Data Entry Services

Growing companies outsource data entry services so as to manage their important records professionally. Professional services to manage your records. Get 99% accuracy in data entry services that leads up to saving a significant cost of about 40%. Digitise millions of records from multiple centers with our state of the art technology. Organise your important data in large volumes with our committed TAT.

Sales outsourcing
Sales outsourcing

Sales manpower deployment enables a company to get the right kind of people doing the right things at the right time that suits the organisation’s goals. SoftAge is amongst the top sales outsourcing companies in India. The services include recruitment, training, deployment, replacement, monitoring and daily MIS.

Back office outsourcing
Back office outsourcing

Back office management of a business holds vital impact on the success of any organisation. At SoftAge, we don't just manage our client processes but work with them towards re-engineering and refining projects to significantly improve speed, accuracy and productivity. We aim at reducing cost, increasing service levels and thus, improving the enterprise value of the business processes.

Case Study

See how we planned the transformation journey for our clients

fmcg
FMCG
Facilitating seamless claims processing
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vodafone
Vodafone
Back office support to make customer acquisition hassle free.
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Our Prestigious Clients

We are a trusted partner to top-notch industry players

vodafone idea
airtel
ministry-of-finance
tssc-india
indigo
indian oil
torrent-power
accenture
nestle
zamtel
paytm
oyo

Our Prestigious Clients

We are a trusted partner to top-notch industry players

vodafone idea
airtel
ministry of finance
indigo
tssc india
indian oil
torrent power
accenture
nestle
zamtel
paytm
oyo