Compliance Management for Aviation

indigo
CASE STUDY

Our contribution to safe airline travel

SoftAge helped leading airline to streamline the digitization of records by providing scanning solution, storage and instant retrieval of records.Our client was looking for custom solution for document management. The Airline turned to SoftAge as a document management services partner, and we are delivering.

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indigo

The Client

IndiGo is an Indian airline headquartered at Gurgaon, Haryana, India. It is the largest airline in India by passengers carried and fleet size, with a 47.7% domestic market share as of October 2019. It is also the largest individual Asian low-cost carrier in terms of jet fleet size and passengers carried, and the seventh largest carrier in Asia with over 46 million passengers carried in 2017.The airline operates flights to 82 destinations – 60 domestic and 22 international. It has its primary hub at Indira Gandhi International Airport, Delhi.

TASK OVERVIEW

Challenges

According to regulatory compliances it’s mandatory for aviation companies to maintain records of all the employees including captains, engineers and cabin crew staff. There is a huge penalty in case of lost/misplaced or damaged documents. For our client we helped to manage the large volume of documents. With fast retrieval we are able to help our client stay on top of regulatory compliances.

Challenges
OUR PROCESS

Getting Started

SoftAge built a custom tailored software solution ScanE which would cater to our client’s specific requirement.

We provided our client an online tool to request for document retrieval online. This request would go to our warehouse and documents would be sent to Indigo within the same day.

SoftAge's experience helped to digitize our client's old document extremely fast.

indigo-process
Results
15 Lakh +

Document stored

24 hr

Retrieval process